Contact Us
Have questions about Grow-y? Need help with your virtual garden? We'd love to hear from you!
Get in Touch
contact@growy.xyz
We typically respond within 48 hours
Support
For technical issues, account problems, or general questions about our plant simulator
Feedback
Share your ideas, suggestions, or report bugs to help improve Grow-y
Common Questions
🌿 How do I start growing plants?
Sign up for an account, browse our seed catalog, and plant your first virtual seed!
⏰ Why do plants take so long to grow?
We simulate real biological growth rates for authenticity. Some trees really do take years!
📱 Can I access my garden on mobile?
Yes! Our service works on all devices and syncs your progress across platforms.
About Grow-y
Grow-y is a unique plant growing simulator that respects nature's actual timeline. Unlike traditional games that compress time, our simulator provides an authentic experience of watching plants grow at their real biological pace.
We're committed to creating a relaxing, educational platform that helps users appreciate the patience and beauty of natural growth cycles.
How to Contact Us
Primary Contact
contact@growy.xyz
Send us an email for any questions or support needs
What to Include:
• Your name and email address
• Clear description of your question or issue
• Any relevant details about your account or plants
• Screenshots if reporting a bug or problem
Response Time
General inquiries: Within 48 hours
Technical support: Within 24 hours
Urgent issues: ASAP (email directly)
Note: For urgent technical issues that prevent you from using our service, please email us directly at contact@growy.xyz with "URGENT" in the subject line.
Before You Contact Us
Check these resources first:
• About page: Learn more about how Grow-y works
• Terms of Service: Understand our policies and disclaimers
• Privacy Policy: Learn how we handle your data
Most questions can be answered by reviewing our documentation and policies.