Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Introduction
Grow-y ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our plant growing simulator service.
By using our service, you agree to the collection and use of information in accordance with this policy. We are based in Australia and comply with applicable Australian privacy laws and GDPR requirements.
Information We Collect
Authentication Data (via Clerk)
• Email address and authentication information
• Account creation and login details
• Profile information you choose to provide
Plant Simulation Data
• Plant growth progress and stages
• Seed selections and planting history
• Simulation interactions and preferences
Usage Analytics & Performance
• Session recordings and user interactions (via PostHog)
• Performance metrics and error tracking (via Sentry)
• Platform usage patterns and feature adoption
• Device and browser information for compatibility
How We Use Your Information
• Service Provision: To provide and maintain our plant growing simulator
• User Experience: To personalize your experience and improve our platform
• Analytics: To analyze usage patterns and optimize performance
• Support: To respond to your inquiries and provide customer support
• Legal Compliance: To comply with applicable laws and regulations
Data Retention
We retain your data for 30 days after account deletion, except where longer retention is required by law or necessary for legitimate business purposes.
Clerk, our authentication provider, maintains their own data retention policies which are separate from our service.
Analytics data (PostHog, Sentry) is retained according to their respective retention policies.
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share data with:
• Clerk: For user authentication and account management
• PostHog: For analytics and user experience improvement
• Sentry: For error tracking and platform stability
• Convex: For database and real-time functionality
• Vercel: For hosting and platform infrastructure
All third-party services are bound by their own privacy policies and data protection standards.
Your Rights (GDPR & Australian Privacy Law)
You have the right to:
• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at contact@growy.xyz
Cookies & Tracking
We use cookies and similar technologies to:
• Maintain your session and authentication status
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your data:
• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure hosting infrastructure via Vercel
Contact Us
If you have questions about this Privacy Policy or our data practices:
Email:
contact@growy.xyz
We will respond to your inquiry within 48 hours.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Your continued use of our service after any changes constitutes acceptance of the updated policy.